FCS of The Month FAQ

Monthly Option

  1. $19.95 month. 
  2. One full-size product + 3 deluxe size samples (total of 4 products). 
  3. $40+ value. 
  4. $10 discount code off $25 purchase expires 30 days after issue. 
  5. Free U.S. shipping. 
  6. Scent description Postcard. 
  7. Small-ish launch at the end of the month. 

Four Season’s Option

  1. $79.80/ year (billed annually, automatically renews). 
  2. The fortune cookie soap returns! + 5 deluxe size samples (total of 6 products). 
  3. Free U.S. shipping. 
  4. $40+ value per box. 
  5. $10 discount code off $25 purchase expires 30 days after issue. 
  6. Scent Description Postcard. 
  7. Larger end-of-month Launch party at 6 pm CST. 
  8. Quarterly boxes ship out February, May, August, and November.
  9. Gift option available (does not automatically renew). 

Annual Option

Annually $219.06/ year - that’s 1 box free! (Auto billed annually, automatically renews). 

  1. Gift option available (does not automatically renew). 
  2. Boxes are the same as the monthly option with the added bonus of a free box. 

FAQ’s

  1. Do I need more than one subscription? No, there are only 12 boxes a year, just different ways to purchase them.
  2. Can I still skip? Yes, but only with the monthly option. With the monthly option you have complete control of your subscription and can choose when to skip or cancel. The yearly and the Four Season’s are prepaid so are unable to be cancelled or skipped.
  3. I want to keep my subscription, do I need to do anything on my end? Nope! We got it, we'll change the pricing on our end. 
  4. Are there going to be scents available in the launch at the end of the month that aren’t in the box? No, all the scents in the box will be available at the end of the month launch. (no extended scents)
  5. Will the new boxes be themed? Yes, but not fandom themed. 2019 will have a variety of throwback themes and fun, new themes. All the products in each box will be part of a cohesive theme.
  6. What about fandom? I’m really going to miss the fandom themes. Good news! (We LOVE it too and will still be doing plenty of fandom, probably about one collection a month or so. 

A few more things...

  • The next month's theme will be revealed on the 1st of each month
  • You have approx. 10 days to decide if you want to keep or skip the next box
  • Credit card billed on the 10th of each month
  • Skip or cancel membership BEFORE the 10th to avoid the next month's credit card charge - this cancels or skips your next shipment.
  • Soap Box of the Month accounts are completely managed online by the customer, not by FCS customer service. Log into your FCSOTM account to skip a month, cancel, update cc info and change your address all in one easy location.
  • Our Quarterly and Annual subscriptions are nonrefundable as they are pre-paid in full at time of purchase. 

For any additional questions, please contact customerservice@fortunecookiesoap.shop